Contact Us

Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new Canadian online casino for us to look at? We're happy to hear from readers, and this page covers the best ways to reach us.

How to reach the team

The quickest way to contact us is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can occasionally take a little longer during busy periods.

When you write in, it helps to include a few details up front:

• The name of the casino brand your message relates to, if applicable
• Whether you're asking about a bonus, a payment method, a licensing question, or something else
• Any relevant dates or screenshots if you're reporting a problem with a specific offer

That lets us route your message to the right person and get back to you with something useful, rather than a generic reply.

What we can help with

We put together mini reviews and comparisons of Canadian-facing casino brands, covering things like welcome bonuses, game libraries, payment options in CAD, and how each site is licensed. If you've read one of those reviews and think something's out of date — a bonus that's changed, a payment method that's no longer offered, or a rating that needs revisiting — tell us. Our rankings are based on research into each operator's terms, software providers and player protections, and reader corrections genuinely feed into how we keep that research current.

We're also glad to hear from readers who've actually signed up somewhere and want to share how the process went, whether that's the wagering requirements on a welcome bonus, how long a withdrawal took, or how the mobile site performed. That kind of first-hand feedback is useful context, even though we can't verify individual account experiences ourselves.

What this page isn't for

We're not able to intervene in disputes between a player and a casino operator, process withdrawals, or answer account-specific questions — those need to go through the casino's own support team. If you're concerned about your gambling habits or want information on setting limits, our Responsible Gambling page is a better starting point. For questions about how we operate as a site, including our editorial approach, our About Us page has more background, and our Terms and Conditions cover the legal basics of using this site.

A note on commercial relationships

Best Casinos Canada may earn a commission when readers sign up with a casino through links on this site. That doesn't influence how brands are rated or ranked, and it has no bearing on how we handle reader messages — feedback and corrections are treated the same regardless of any commercial relationship.

Before you write in

If your question is about how we assess casinos generally — for example how we weigh licensing, game selection or banking options for Canadian players — there's a good chance it's already answered across our reviews and comparison pages. Have a browse first, and if you still can't find what you need, drop us a line. We'd rather get a specific question than have you guess at an answer that isn't quite right.